Terms of Use

User Acknowledgment and Acceptance of Terms

Medical Staff Relief (referred to as “Company,” “we,” “us,” or “our”) offers the website https://www.medicalstaffrelief-com.preview-domain.com and various associated services (collectively, the “Site”) to you, the user. The Site offers virtual assistant services for healthcare professionals (collectively, the “Services”). Your use of this Site is subject to your agreement to comply with all the terms, conditions, and notices outlined or referred to herein (the “Terms of Use”), along with any other written agreement between you and us. Additionally, when utilizing specific services or materials on this site, users are subject to any posted guidelines relevant to those services or materials, which may contain terms and conditions beyond those found in these Terms of Use. All such guidelines or rules are incorporated into these Terms of Use by reference.

The Company does not assert that the Site is suitable or accessible in locations other than where it is operated by the Company. The information presented on the Site is not intended for distribution to or use by any individual or entity in any jurisdiction or country where such distribution or use would violate the law or regulations or impose any registration requirements on the Company within that jurisdiction or country. Consequently, individuals who opt to access the Website from other locations do so at their own initiative and are solely responsible for complying with local laws, to the extent that local laws are applicable.

You must be at least 18 years old to use our services. By using our services, you represent and warrant that you meet these eligibility requirements. If you are using our services on behalf of an organization or entity, you further represent and warrant that you have the authority to enter into these Terms of Use on behalf of that organization or entity. You additionally affirm, recognize, and guarantee that your utilization of the Services conforms to all pertinent laws and regulations.

BY USING THIS SITE, YOU CONSENT TO THESE TERMS OF USE. IF YOU DO NOT AGREE WITH THESE TERMS OF USE, PLEASE EXIT THE SITE IMMEDIATELY. IF YOU ARE DISSATISFIED WITH THIS SITE, ITS PRODUCTS, SERVICES, CONTENT, OR OTHER AVAILABLE INFORMATION, YOUR RECOURSE IS TO DISCONTINUE USING THE SITE AND/OR THOSE SPECIFIC PRODUCTS OR SERVICES. YOUR ACCEPTANCE OF THESE TERMS OF USE, IN REGARDS TO COMPLIANCE, COMMENCES IMMEDIATELY UPON YOUR USE OF THIS SITE.

These Terms of Use are effective as of the “Last Modified” date stated at the top of this page. We explicitly retain the right to modify these Terms of Use periodically without prior notice to you. You acknowledge and agree that it is your responsibility to periodically review this Site and these Terms of Use and to acquaint yourself with any revisions. Your continued use of this Site after such revisions will constitute your acknowledgment of the revised Terms of Use and your commitment to adhere to them.

However, in cases of significant modifications to the Terms of Use or if such modifications substantially alter your rights or obligations herein, these revised Terms of Use will automatically take effect upon the earlier of (i) your continued use of this site with actual knowledge of such changes, or (ii) 30 days from the publication of these modified Terms of Use on this site. Regardless, the resolution of any dispute between you and us will be subject to the Terms of Use effective at the time the dispute arises.

Use of Our Services

To maintain the quality of your experience, we’ve established these Terms of Use for the benefit of all parties involved. Any infringement of these regulations would constitute a breach of our Terms of Use, which could lead to the suspension of your account.

Subject to your adherence to these Terms of Use and your payment of any relevant fees, the Company provides you, with a limited, non-exclusive, non-transferable, and non-sublicensable license to access and use the Services for personal purposes. The Company reserves the right, at its sole discretion, to terminate your access to any part of the Services at any time without prior notice.

This license does not encompass the resale of any part of the Services or their contents, the creation of derivative works based on any part of the Services or their contents, or the use of data mining, robots, or similar data collection and extraction tools. All rights not explicitly granted to you in these Terms of Use are reserved and retained by the Company. It is imperative that you use the Services in a lawful manner.

Service Reselling

Users are prohibited from reproducing, duplicating, copying, selling, reselling, or exploiting any part of this Site and its Service without prior written permission from the Company, whether obtained directly or through a legitimate reselling program.

User Account

To access certain features of our Services, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account credentials, and you are liable for all activities that occur under your account. You agree to provide accurate and up-to-date information when creating your account.

Registration Compliance

By using the Services, you confirm and assure that:

  1. All information you provide during registration is truthful and precise.
  2. You will uphold the accuracy of this information over time.
  3. You will keep your password confidential and bear responsibility for any activity related to your account.
  4. You are not considered a minor in your residing jurisdiction, or if you are a minor, you have obtained parental permission to access this Site.
  5. Your utilization of the Services complies with all relevant laws and regulations.

Additionally, you consent to:

  • Furnish authentic, precise, current, and comprehensive information about yourself as prompted in the Site’s registration form.
  • Regularly update your registration details to maintain their authenticity, accuracy, currency, and completeness. If you provide any information that is found to be false, inaccurate, outdated, or incomplete, or if the Company possesses reasonable grounds to suspect such inaccuracies, the Company reserves the right to suspend or terminate your account and disallow any current or future usage of the Site, or any of its components.

User Submissions

You recognize and consent to the fact that any questions, comments, suggestions, ideas, feedback, or any other information pertaining to the Site or the Services (“Submissions”) that you furnish to the Company are non-confidential. Furthermore, the Company, as well as its authorized representatives, reserve the right to freely employ and distribute these Submissions without the need for confidentiality, and without providing you with any recognition or compensation, whether for commercial purposes or otherwise.

Prohibited Activities

When it comes to the Site, it is essential that your use remains in line with the purpose for which the Company has provided it. The Site should not be utilized for any other purpose. Specifically, it should not be used for any commercial endeavors unless they are explicitly endorsed or approved by the Company. Prohibited activities encompass, but are not limited to:

  1. Trying to bypass any measures on the Site designed to prevent or limit access, in part or in whole.

  2. Making an attempt to impersonate another user or person or utilizing another user’s username.

  3. Sharing any data obtained through our Services with third parties. This includes any contact information for our virtual assistants to anyone outside your company or organization.

  4. Hiring any of our virtual assistants outside of the platform without the required paid membership subscription.

  5. Engaging in criminal or tortuous activities.

  6. Deciphering, decompiling, disassembling, or reverse-engineering any software constituting or contributing to the Site.

  7. Removing the copyright or other proprietary rights notice from any Site content.
  8. Using any automated system, such as data mining, robots, or similar tools for data collection and extraction.

  9. Harassing, annoying, intimidating, or threatening Company employees or agents involved in delivering the Services.

  10. Interfering with, disrupting, or creating an undue burden on the Site or the networks or services associated with it.

  11. Unauthorized use of the Services, which includes gathering usernames and email addresses of users for unsolicited emails, or generating user accounts through automated means or under false pretenses.

  12. Selling or transferring your profile to others.

  13. Systematic retrieval of data or other content from the Site for the purpose of creating collections, compilations, databases, or directories without written permission from the Company.

  14. Deceptive, fraudulent, or misleading actions towards the Company and other users, particularly when attempting to obtain sensitive account information, such as passwords.

  15. Using information obtained from the Site to harass, abuse, or harm another person.

  16. Using the Services in an effort to compete with the Company or to provide services as a service bureau.

  17. Utilizing the Site in a manner that contravenes any applicable laws and regulations.

     

Changes to Our Cookie Policy

By using our Services, you agree to pay the applicable fees as per our pricing structure for the services you request. Payment is processed through secure channels, and you must provide accurate and up-to-date billing information. We reserve the right to modify our pricing structure at any time.

All plans are subject to a weekly hour limit based on the plan type selected. Should any hours remain unused at the conclusion of the billing cycle, these hours will not carry over to the subsequent cycle.

Plans are structured as recurring subscriptions, providing the flexibility to cancel at any time.

Refund Policy

All sales are final and no refunds shall be issued.

Tasks are strictly non-transferable. It is not permitted to sell or give away tasks included in your plan. Similarly, your account is non-transferable, meaning that the ownership of the account cannot be transferred to another individual.

Communication Agreement

As a user, you hereby consent to receive various forms of communication from us, which may include emails, text messages, phone calls, and push notifications. Please be aware that these communications may be generated through automatic telephone dialing systems. These communications will originate from the Company, its affiliated entities, and/or Fulfillers. They will cover a range of topics including but not limited to: operational communications relating to your user account or your use of the Services, updates regarding new features on the Services and information about existing features, communications about promotions organized by us or our third-party partners, updates on the Company, industry developments, and other relevant news.

Please be mindful that standard text messaging charges imposed by your cell phone carrier will be applicable to text messages sent by us. You acknowledge that any agreements, notices, disclosures, and other forms of communication we provide to you electronically fulfill any legal requirements for written communications.

License and Site Access

The Company hereby grants you a limited license, permitting you to access and make personal use of the Site. This license does not include the right to download (other than page caching) or modify the Site or any portion of it, unless such modifications are made with our express written consent. It also excludes any resale or commercial use of the Site or its contents, the collection and use of product listings, descriptions, or prices, any derivative use of the Site, or the deployment of data mining, robots, or similar data extraction tools. You are not authorized to reproduce, duplicate, copy, sell, resell, visit, or exploit this Site or any part of it for commercial purposes without the express written consent of the Company.

Framing or the application of framing techniques to enclose any trademark, logo, or other proprietary information, including images, text, page layout, or form of the Company, is prohibited without our express written consent. Usage of meta tags or any other “hidden text” that employs Company’s name or trademarks is also not allowed without our express written consent.

Any unauthorized use shall result in the immediate termination of the permission or license granted. However, you are permitted to create a limited, revocable, and nonexclusive hyperlink to the home page of the Company, provided that this link does not portray the Company, its products, or services in a false, misleading, derogatory, or otherwise offensive manner. The use of any Company logo or other proprietary graphic or trademark as part of the link requires our express written permission.

Third Party Links

By using our Services, you may encounter links to third-party websites and their respective content. It’s important to note that the Company neither owns nor controls any of the third-party content and assumes no responsibility for your interaction with such third-party sites. You acknowledge that any use of these sites is at your own risk.

You hereby release us from any liability that may arise in connection with your use of third-party sites.

Service Interruption

To maintain the highest service quality, the Company reserves the right to temporarily interrupt the Service for maintenance, system updates, or any other necessary changes, with prior notification to users.

In compliance with the law, the Company may also decide to suspend or terminate the Service entirely. If the Service is terminated, the Company will work with users to facilitate the retrieval of personal data and information in accordance with applicable regulations.

Moreover, circumstances beyond the Company’s control, such as “force majeure” events (e.g., labor strikes, infrastructure failures, or blackouts), may cause interruptions in the Service.

Intellectual Property Rights

Subject to any specific provisions within these Terms of Use, all intellectual property rights, including copyrights, trademark rights, patent rights, and design rights associated with this Site, are the exclusive property of the Company or its licensors. These rights are protected by applicable laws and international treaties related to intellectual property.

All trademarks, whether nominal or figurative, and any other marks, trade names, service marks, word marks, illustrations, images, or logos associated with this Site, are and shall remain the exclusive property of the Company or its licensors. They are likewise protected by applicable laws and international treaties pertaining to intellectual property.

No Waiver

The failure of the Company to assert any right or provision under these Terms of Use shall not be deemed a waiver of such right or provision. No waiver shall be considered a continuing waiver of the same term or any other term.

Terms and Termination

This Terms of Use remains valid while you utilize the Site or hold the status of a user or member on the Site, as applicable. If you wish to end your use or participation, you can do so at your discretion at any time, for any reason. Simply follow the provided instructions in your account settings, if available, or reach out to us using the contact information below.

WITHOUT LIMITING OTHER PROVISIONS IN THIS AGREEMENT, COMPANY HOLDS THE RIGHT, AT ITS SOLE DISCRETION, WITHOUT NOTICE OR LIABILITY, TO DENY ACCESS TO THE WEBSITE AND COMPANY SERVICES FOR ANY REASON OR NO REASON AT ALL. THIS INCLUDES, BUT IS NOT LIMITED TO, BREACHES OF REPRESENTATIONS, WARRANTIES, COVENANTS, OR ANY APPLICABLE LAW OR REGULATION. COMPANY MAY TERMINATE YOUR USE OF THE SITE AND SERVICES, REMOVE YOUR PROFILE, AND DELETE ANY CONTENT OR INFORMATION YOU HAVE POSTED, ALL AT ITS SOLE DISCRETION, WITHOUT PRIOR NOTICE.

For the safeguarding of the Site and Services’ integrity, The Company maintains the right, at its sole discretion, to block specific IP addresses from accessing the Site and Services at any time.

Certain provisions within this Terms of Use must endure beyond its termination or expiration to fulfill their intended purposes. These provisions will remain in effect for as long as required to meet these objectives.

PLEASE NOTE THAT SPECIFIC STATES PERMIT CANCELLATION OF THIS TERMS OF USE WITHOUT PENALTY OR OBLIGATION. SUCH CANCELLATION CAN BE REQUESTED AT ANY TIME UNTIL MIDNIGHT ON COMPANY’S THIRD BUSINESS DAY FOLLOWING THE DATE OF THIS TERMS OF USE (EXCLUDING SUNDAYS AND HOLIDAYS). TO CANCEL, PLEASE CONTACT A COMPANY CUSTOMER CARE REPRESENTATIVE DURING NORMAL BUSINESS HOURS USING THE CONTACT DETAILS PROVIDED BELOW IN THIS AGREEMENT OR ACCESS YOUR ACCOUNT SETTINGS. THIS SECTION IS APPLICABLE TO RESIDENTS OF STATES WITH SUCH LEGISLATION.

Should Company terminate or suspend your account for any reason, you are prohibited from registering a new account using your name, a fictitious or borrowed name, or the name of any third party, even if you are acting on the third party’s behalf. In addition to the termination or suspension of your account, the Company retains the right to pursue suitable legal action, which may include civil, criminal, and injunctive remedies.

Changes to these Terms of Use

The Company reserves the right to modify or otherwise revise these Terms of Use at its discretion. Users will be duly notified of such changes.

These modifications will solely apply to the user for future interactions. Continued use of the Service implies the user’s acceptance of the updated Terms of Use. Should users choose not to be bound by these changes, they are required to discontinue using the Service. Failure to accept the revised Terms of Use may grant either party the right to terminate the agreement.

The relationship prior to the user’s acceptance will be governed by the previous applicable version, which can be obtained from the Company.

Assignment of Contract

The Company holds the right to transfer, assign, novate, or subcontract any or all of its rights or obligations under these Terms of Use, considering the user’s legitimate interests. Provisions concerning modifications to these Terms shall also apply in this context.

Users may not assign or transfer their rights or obligations under these Terms of Use without prior written consent from the Company.

Severability

Should any provision of these Terms be deemed invalid or unenforceable under applicable law, such invalidity or unenforceability shall not affect the validity of the remaining provisions, which shall remain in full force and effect.

Disclaimer of Warranties and Limitation of Liability

This Site, along with all information, content, materials, products (including software), and services provided on or otherwise made available to you through this site, is offered by the Company on an “as is” and “as available” basis unless stated otherwise in writing. The Company does not provide any express or implied representations or warranties regarding the operation of this Site or the information, content, materials, products (including software), or services provided on or through this Site unless specified in writing. It is expressly agreed that your use of this site is entirely at your own risk.

To the maximum extent permitted by applicable law, the Company disclaims all warranties, whether express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. The Company does not guarantee that this Site, the information, content, materials, products (including software), or services provided on or through this site, their servers, or emails sent from Company are free from viruses or other harmful components.

Under no circumstances shall the Company, its directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages. These may include but are not limited to lost profit, lost revenue, loss of data, or other damages arising from your use of the Site or Services, even if the Company has been informed of the potential for such damages. Notwithstanding any contrary provisions contained herein, Company’s liability to you for any cause whatsoever, regardless of the form of the action, will always be restricted to the amount you have paid, if any, to the Company for the Services within the three (3) months before any cause of action arises.

Some state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws are applicable to you, some or all of the disclaimers, exclusions, or limitations stated above may not apply to you, and you may have additional rights.

Indemnification

You agree to protect, indemnify, and absolve the Company, its subsidiaries, affiliates, and their respective officers, agents, partners, and employees from any loss, damage, liability, claim, or demand, including reasonable attorney fees and expenses, brought forth by any third party. This indemnification should result from your contributed content, use of the Services, or any violation of this Terms of Use and your aforementioned representations and warranties. However, the Company reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify the Company. You also agree to cooperate at your expense with the Company’s defense efforts when such claims arise. The Company will make reasonable efforts to inform you of any such claim, action, or proceeding that falls under this indemnification as soon as it becomes aware of it.

Notices

Unless otherwise explicitly stated, notices to the Company should be directed via email to the address provided in the contact information below. Notices to you will be sent to the email address you provided during registration or as otherwise specified. These notices are considered received 24 hours after being sent, unless the sending party is informed that the email address is invalid. The Company may also opt to send notices via regular mail.

User Data

Our Site will retain certain data that you upload for the purpose of Services performance, as well as data related to your usage of the Services. Although routine backups are conducted, you bear primary responsibility for all transferred data and data associated with your actions using the Services. You consent that the Company holds no liability for any loss or corruption of such data, and you waive any potential claims against the Company arising from data loss or corruption.

Privacy Policy

User privacy is of utmost importance to us. We encourage you to review our Privacy Policy available at our Site. Through the utilization of the Site or Services, you are expressing your consent for the transfer and processing of your personal data. Your use of the Site or Services implies your acceptance of the terms outlined in our Privacy Policy.

Applicable Law

By visiting our Site, you consent that the laws of the State of Texas, without regard to conflicts of law principles, will govern these Terms of Use and any dispute that might arise between you and the Company.

Disputes

Any dispute related to your visit to our Site or products or services sold or distributed by the Company, in which the aggregate total claim for relief sought on behalf of one or more parties exceeds $7,500, shall be resolved in any state or federal court located in Cameron County, Texas. You hereby agree to the exclusive jurisdiction and venue of such courts.

Contact Information

If you have questions or concerns about our Terms of Use, please contact the Company as set forth below:

Medical Staff Relief

750 E Los Ebanos Blve Ste C, Brownsville. Texas, 78520

E-mail: info@medicalstaffrelief.com

Phone: (956) 609 6336