- PHYSICIAN-FOUNDED
- HIPAA-TRAINED
- STARTING AT $10/HOUR
Medical Virtual Assistants
for Healthcare and Dental Practices
HIPAA-Trained virtual assistants for reception, billing, scribing, and prior authorizations, hired and managed by a physician-led team
Trained in Leading EHR Systems
MSR works with the EHR platforms healthcare teams use every day. That means your VA can adapt to your system and the way your practice runs. Here are a few:
MEDICAL PRACTICES SERVED
2024 CLIENT COST SAVINGS
ONBOARDED VAS
VA RETENTION RATE
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Elevate Your Healthcare Practice with Virtual Assistants
Experienced Professionals
Cost Savings
Better Outcomes
Online administrative support can increase productivity, reduce operating costs, and help healthcare teams focus more on patient care. Trained virtual assistants also strengthen office operations, streamline daily workflows, and improve patient support.
The Advantages of MSR
Our HIPAA-Trained Virtual Assistants (VAs) undergo rigorous HIPAA training, and they adhere to strict security protocols, ensuring the confidentiality of patient data. Additionally, the HIPAA-trained VAs consistently provide secure and efficient support for your healthcare practice, thereby enhancing both the safety and the effectiveness of your operations.
Every remote dental or medical assistant at Medical Staff Relief is thoroughly tested, vetted, and trained. Our stringent selection process ensures that each applicant has the skills needed for successful long-term partnerships. By focusing on quality and rigorous evaluation, we deliver remote VAs who excel in providing top-notch support to healthcare providers.
Receive real-time support from our skilled VAs for healthcare, ensuring your needs are addressed promptly and efficiently, fostering a responsive and reliable partnership.
Our rate starts at $10 per hour, with complete transparency—no hidden fees or setup charges, making our services ideal for healthcare offices seeking affordable yet professional remote administrative assistance.
Our Medical and Dental VAs receive thorough training in workflows, communication, and EMR/EHR software. They integrate seamlessly into daily operations, enhancing efficiency. This is a crucial part of our rigorous virtual assistant hiring process.
Experience a hassle-free healthcare VA hiring process with complete flexibility—cancel anytime without commitment. Enjoy cost-efficient services with no additional equipment expenses, as your HIPAA-trained administrative assistants handle tasks remotely. We adapt to your specific timezone for seamless integration.
What Medical Staff Relief Services Provide
MSR Specialties
- Family Medicine
- Internal Medicine
- Pediatrics
- Podiatry
- Cardiology
- Dermatology
- Infectious Disease
- Nephrology
- Neurology
- Oncology
- Otolaryngology
- Ophthalmology
- Rheumatology
- Surgery
- Urology
- OBGYN
- Mental Health
- Optometry
- Endocrinology
- Gastroenterology
- Radiology
- Pulmonology
- Dental
- Veterinary
Doctor-Founded, Industry Excellence, Team-Powered
At Medical Staff Relief, our journey started with Dr. Ricardo Abraham, a seasoned internal medicine practitioner who encountered operational challenges at his internal medicine clinic. To address these challenges, he assembled a dedicated team of remote staff, successfully transforming his own medical practice. Today, we extend tailored solutions to enhance the efficiency of healthcare practices, ultimately resulting in greater satisfaction for both patients and healthcare providers. Ready to experience the difference Medical Staff Relief can make for your practice?
Ricardo Abraham
Dr. Ricardo Abraham
Founder and CEO of Medical Staff Relief
From First Call to Working VA in Four Steps
A simple, transparent process to get the right medical support fast.
Initial Call
We learn about your practice and immediate needs.
Needs Review
We assess requirements and confirm the ideal fit.
VA Matching
We match you with a qualified VA and handle onboarding
Launch & Support
Your VA starts strong, with ongoing support every step.
Traditional hire : 6-8 weeks recruiting fees, equipment
MSR: Days, $0 setup, no equipment
Traditional hiring vs. Medical Staff Relief
Closing a staffing gap the traditional way takes weeks and adds overhead. Here’s how the two paths compare, category by category.
America's healthcare staffing shortage, by the numbers
Hospitals and practices across the country are being asked to do more with fewer clinicians. Here’s what the data says about the gap and how staffing solutions like travel nurses, allied health professionals, and locum tenens are helping U.S. healthcare organizations keep pace.
Weekly prior auth requests
40
Weekly administrative time
13 hrs
See What MSR Clients Say
“We were in desperate need of more support in our medical practice but couldn't find qualified and reliable staff. We spend enormous amount of time recruiting and training. Discovering Medical Staff Relief has been a game-changer. Our remote medical VA was onboard with no delay and contributed from day one. It's been a lifesaver for our practice!”
“I was spending a significant amount of my valuable time on EHR updates, which was eating into my patient appointments and personal life. The transformation thanks to Medical Staff Relief has been incredible. Our office is running smoother, and I couldn't be happier with the results!"
"We've experienced a significant improvement in our daily operations. Claims processing is more efficient than ever. The attention to detail in verifying copayments, deductibles, and patient eligibility has greatly reduced billing errors. Patient satisfaction has soared."
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Discover What MSR Can Do For You And Your Practice
Medical Staff Relief
Frequently Asked Questions
Will I work with the same virtual medical assistant every day?
Yes, you will work with the same dedicated virtual medical assistant each working day to support consistency and build a trusted working relationship.
Can I switch virtual assistants if the assigned VA is not the right fit?
You can switch virtual assistants at any time if the assigned VA does not meet your practice’s needs.
Can I hire a virtual assistant for part-time hours?
Medical Staff Relief accommodates part-time virtual assistant arrangements, although 40 hours per week is recommended for fully using the VA’s capabilities.
How do I communicate with and train my virtual assistant?
You can communicate with and train your virtual assistant through phone calls, text messages, email, your EHR or EMR system, and video conferencing. Recorded sessions using HIPAA-compliant video-conferencing software can support the training process.
How does a virtual assistant make calls using my practice’s phone number?
Your virtual assistant can use your practice’s office number so calls to patients and third parties appear to come directly from your office.
How is my virtual assistant’s productivity monitored?
Medical Staff Relief uses time-tracking software to monitor efficiency, accountability, productivity, and service quality.
What support is available after my virtual assistant starts?
Medical Staff Relief provides continuous support, onboarding best practices, and guidance for using your virtual assistant effectively.
How quickly does Medical Staff Relief respond when an issue occurs?
Medical Staff Relief addresses most virtual assistant concerns within the same business day when contacted by phone or email.