- PHYSICIAN-FOUNDED
- HIPAA-TRAINED
- STARTING AT $10/HOUR
Medical Virtual Assistants
for Healthcare and Dental Practices
HIPAA-certified virtual assistants for reception, billing, scribing, and prior authorizations, hired and managed by a physician-led team
Trained in Leading EHR Systems
MSR work with the EHR platforms healthcare teams use every day. That means your VA can adapt to your system and the way your practice runs. Here are a few:
215
MEDICAL PRACTICES SERVED
$4.5M
2024 CLIENT COST SAVINGS
287
ONBOARDED VAS
94%
VA RETENTION RATE
Submit Your Inquiry
Elevate Your Healthcare Practice with Virtual Assistants
Experienced Professionals
Cost Savings
Better Outcomes
A dynamic asset, such as a online administrative support, that not only boosts productivity but also delivers substantial cost savings. These certified professionals play a pivotal role in enhancing healthcare offices operations, improving efficiency, and contributing to better patient care outcomes.
The Advantages of MSR
Our HIPAA-certified Virtual Assistants (VAs) undergo rigorous HIPAA training, and they adhere to strict security protocols, ensuring the confidentiality of patient data. Additionally, the HIPAA-compliant VAs consistently provides secure and efficient support for your healthcare practice, thereby enhancing both the safety and the effectiveness of your operations.
Every remote dental or medical assistant at Medical Staff Relief is thoroughly tested, vetted, and trained. Our stringent selection process ensures that each applicant has the skills needed for successful long-term partnerships. By focusing on quality and rigorous evaluation, we deliver remote VAs who excel in providing top-notch support to healthcare providers.
Receive real-time support from our skilled VAs for healthcare, ensuring your needs are addressed promptly and efficiently, fostering a responsive and reliable partnership.
Our rate starts at $10 per hour, with complete transparency—no hidden fees or setup charges, making our services ideal for healthcare offices seeking affordable yet professional remote administrative assistance.
Our Medical and Dental VAs receive thorough training in workflows, communication, and EMR/EHR software. They integrate seamlessly into daily operations, enhancing efficiency. This is a crucial part of our rigorous virtual assistant hiring process.
Experience a hassle-free healthcare VA hiring process with complete flexibility—cancel anytime without commitment. Enjoy cost-efficient services with no additional equipment expenses, as your HIPAA certified administrative assistants handle tasks remotely. We adapt to your specific timezone for seamless integration.
What Medical Staff Relief Services Provide
MSR Specialties
- Family Medicine
- Internal Medicine
- Pediatrics
- Podiatry
- Cardiology
- Dermatology
- Infectious Disease
- Nephrology
- Neurology
- Oncology
- Otolaryngology
- Ophthalmology
- Rheumatology
- Surgery
- Urology
- OBGYN
- Mental Health
- Optometry
- Endocrinology
- Gastroenterology
- Radiology
- Pulmonology
- Dental
- Veterinary
Doctor-Founded, Industry Excellence, Team-Powered
At Medical Staff Relief, our journey started with Dr. Ricardo Abraham, a seasoned internal medicine practitioner who encountered operational challenges at his internal medicine clinic. To address these challenges, he assembled a dedicated team of remote staff, successfully transforming his own medical practice. Today, we extend tailored solutions to enhance the efficiency of healthcare practices, ultimately resulting in greater satisfaction for both patients and healthcare providers. Ready to experience the difference Medical Staff Relief can make for your practice?
Ricardo Abraham
Dr. Ricardo Abraham
Founder and CEO of Medical Staff Relief
How It Works
From First Call to Working VA in Four Steps
A simple, transparent process to get the right medical support fast.
Initial Call
We learn about your practice and immediate needs.
Needs Review
We assess requirements and confirm the ideal fit.
VA Matching
We match you with a qualified VA and handle onboarding
Launch & Support
Your VA starts strong, with ongoing support every step.
Traditional hire : 6-8 weeks recruiting fees, equipment
MSR: Days, $0 setup, no equipment
The Comparison
Traditional hiring vs. Medical Staff Relief
Closing a staffing gap the traditional way takes weeks and adds overhead. Here’s how the two paths compare, category by category.
America's healthcare staffing shortage, by the numbers
Hospitals and practices across the country are being asked to do more with fewer clinicians. Here’s what the data says about the gap and how staffing solutions like travel nurses, allied health professionals, and locum tenens are helping U.S. healthcare organizations keep pace.
Cite staffing shortages as a top obstacle
45%
Higher turnover risk when understaffed
68%
See What MSR Clients Say
“We were in desperate need of more support in our medical practice but couldn't find qualified and reliable staff. We spend enormous amount of time recruiting and training. Discovering Medical Staff Relief has been a game-changer. Our remote medical VA was onboard with no delay and contributed from day one. It's been a lifesaver for our practice!”
“I was spending a significant amount of my valuable time on EHR updates, which was eating into my patient appointments and personal life. The transformation thanks to Medical Staff Relief has been incredible. Our office is running smoother, and I couldn't be happier with the results!"
"We've experienced a significant improvement in our daily operations. Claims processing is more efficient than ever. The attention to detail in verifying copayments, deductibles, and patient eligibility has greatly reduced billing errors. Patient satisfaction has soared."
Medical Staff Relief
Frequently ask questions
Medical Staff Relief does not explicitly state that a virtual assistant works exclusively for one practice, but clients work with the same dedicated VA every day.
Medical Staff Relief’s website does not state whether clients can interview or approve a virtual assistant before onboarding. MSR assesses the practice’s requirements, matches it with a qualified VA, and manages onboarding.
Yes, Medical Staff Relief provides virtual assistant support across any time zone and adapts to each practice’s specific time zone.
Practices can communicate with their virtual assistant through Slack, Zoom, Microsoft Teams, or secure EHR messaging. MSR’s client portal also allows clients to track productivity, access resources, and review billing history.
Medical Staff Relief’s website does not specify its absence or replacement policy, but clients receive ongoing support and can contact MSR directly by phone or email when issues arise.
Medical Staff Relief handles the virtual assistant’s payroll, equipment, and benefits. Its website does not explicitly state who handles taxes or other HR administration.
Medical Staff Relief protects patient information through HIPAA-certified assistants, background checks, secure hardware, antivirus software, multi-factor authentication, and encrypted cloud storage. Practices may also use restricted EMR access, secure remote desktop software, and a Business Associate Agreement.
Medical Staff Relief does not publish a minimum weekly-hour requirement, although its full-time plan provides up to 40 hours of support per week. Services have no long-term contracts, setup fees, hidden fees, or cancellation penalties.
Get In Touch
Discover What MSR Can Do For You And Your Practice