Tackling the Ghosting Challenge in the Medical Field: A Halloween-Themed Insight

An empty waiting room with rows of chairs, a reception desk in the background, symbolizing the financial and operational impact of missed medical appointments or 'ghosting' by patients in healthcare practices.

The Cost of Ghosting in Healthcare: Why Patient and Staff No-Shows Matter Ghosting—a term that often brings to mind unanswered texts or disappearing acts in personal relationships—has made its eerie way into healthcare. This phenomenon, involving both patients and healthcare staff, is no laughing matter for medical practices. From patients who miss appointments without notice […]

Understanding the Cost of Hiring a Virtual Medical Assistant in 2024

A virtual medical assistant working remotely, managing patient appointments and administrative tasks for a healthcare practice

As the demand for virtual assistants continues to rise, many healthcare practices are turning to virtual medical assistants (VAs) to help manage their administrative tasks. These professionals offer a cost-effective solution for practices looking to streamline operations, reduce overhead, and enhance patient care. However, understanding the cost of hiring a virtual medical assistant is crucial to […]