Virtual billers working online for a small doctor practice

Back Office Services

Our Back Office services are dedicated to efficiently managing patient accounts, supporting collections efforts, and helping your practice maintain financial stability. With our expertise, you can streamline revenue cycle management and focus on delivering excellent healthcare services.

Patient Account Management

Our team takes charge of contacting patients for statements, insurance information, and outstanding balances information. We handle these interactions with professionalism and courtesy, ensuring that patients have a clear understanding of their financial responsibilities.

Collections Assistance

We oversee the entire referral process, ensuring that referrals to specialists or other healthcare providers are initiated promptly, tracked efficiently, and followed up on. Our goal is to streamline the referral process and enhance patient access to specialized care.

Tailored Office Solutions

If you have any other task that does not involve direct, in-person patient interaction, our highly vetted assistants are typically adaptable and can often receive training to handle it.