Tackling the Ghosting Challenge in the Medical Field: A Halloween-Themed Insight

An empty waiting room with rows of chairs, a reception desk in the background, symbolizing the financial and operational impact of missed medical appointments or 'ghosting' by patients in healthcare practices.

The Cost of Ghosting in Healthcare: Why Patient and Staff No-Shows Matter   Ghosting—a term that often brings to mind unanswered texts or disappearing acts in personal relationships—has made its eerie way into healthcare.   This phenomenon, involving both patients and healthcare staff, is no laughing matter for medical practices.   From patients who miss […]

Understanding the Cost of Hiring a Virtual Medical Assistant in 2024

A virtual medical assistant working remotely, managing patient appointments and administrative tasks for a healthcare practice

Introduction to Medical Virtual Assistants Remote healthcare assistants play a crucial role in enhancing patient satisfaction and practice productivity. They handle routine administrative duties, allowing healthcare providers to dedicate more time to patient care. This not only improves the overall patient experience but also ensures that healthcare practices run smoothly and efficiently. In an industry […]